Cold outreach
Inboxes are full of automated sequences. Buyers assume it's spam or AI-written, and most of it never gets a reply.
Your buyers ask AI for a shortlist. Are you on it?
Before a SaaS buyer books a demo, they ask ChatGPT, Claude, Gemini and Perplexity which tool to use. Sorn AI shows which answers name you, which name your competitors, and why. Then it tells you what to fix next.
1What your buyer asks
What's the best CRM for a 20-person SaaS team?
- 1PipeflowRecommended
- 2DealcraftRecommended
- 3CloselyRecommended
- Your SaaSNot on the list
2Sorn AI shows why
SOURCESNot in the Reddit thread AI quotes
CRAWLPricing page never crawled
FACTSGemini shows your old price
3And what to fix first
Get listed in "Top 10 CRMs for startups", the article ChatGPT, Gemini and Perplexity all cite.
SaaS buyers don't buy from strangers They buy from the shortlist AI gives them
SaaS isn't e-commerce. Choosing software is a considered decision, and cold emails get dismissed as spam. Buyers trust what ChatGPT, Gemini, Claude and Perplexity tell them.
Cited in AI answers
Buyers ask AI first and trust what it tells them. Being named and cited there is the closest thing to a recommendation from a peer.
What B2B decision-makers told Semrush about how they buy:
- 66% regularly use AI to research vendors and solutions
- 92% say AI shaped their vendor shortlist
- 75% fully or mostly trust AI's vendor recommendations
- 7% say brand recognition makes them notice a vendor
Source: Semrush, "How AI tools shape the B2B buying process" (July 2026). Survey of B2B professionals who use AI for work.
Find out if AI is recommending you, or your competitors.
Run your free AI visibility scan →
Other tools show you where you stand Sorn AI shows you why, and what to fix next
A typical AEO tool
- A visibility score
- A mention count
- A trend line going up or down
- And you're left to work out what to do
Sorn AI
- Which prompts in your category name competitors instead of you
- The Reddit threads, listicles and YouTube videos AI cites to decide
- What AI gets wrong about your pricing, plans and features
- The strongest visibility driver in your niche, and what to work on next
RECOMMENDATIONS
TOP RECOMMENDATIONS TO IMPROVE YOUR AI VISIBILITY
VIEW ALL →
MEDIUM
YOUR SAAS is invisible to citation-driven AI engines, missing direct traffic and authority signals.
YOUR SAAS has a citation score of 0.0 and a citation rate of 0% across ChatGPT, Perplexity, Gemini and Claude, so AI answers send it no referral traffic. Perplexity, which relies most on live citations, mentions it in only 2 of 41 prompts.
Impact60
Effort40
Sorn AI tells you what's wrong, why it's costing you AI visibility, and how much it's worth fixing, so you work on the highest-return changes first.
Get free
AI visibility check
Let Sorn AI scan your business and show you if AI is recommending your business to buyers. Simply enter your website, name and email address below.
The visibility tool behind SaaS AI visibility success
Sorn AI is a tool, not a done-for-you service. The clients below worked with an agency, and Sorn AI is what that team used to measure their AI visibility, find what to fix and prove what worked.
180% increase in LLM-driven traffic in 3 months.
JasonCEO
+94% increase in inbound traffic and appointments booked.
VictoriaCEO
+70% increase in AI search visibility in 30 days.
Thomas
See exactly where AI picks your competitors over you
Your score, your rivals, the prompts that matter and what to do next, all on one dashboard.
AI visibility score
How often each AI engine recommends you, out of 100.
AI VISIBILITY SCORE
Your SaaS
YOUR OVERALL PRESENCE IN AI RESPONSES
Your SaaS
YOUR OVERALL PRESENCE IN AI RESPONSES
VISIBILITY ⓘ
37%
30-DAY TREND
↑ +0.6% vs last week
INCLUSION ⓘ32%
POSITION ⓘ77%
CITATION ⓘ0%
TREND ⓘ3%
ChatGPT
VISIBILITY ⓘ
25.8/ 100→ 0.0
MENTIONS33 (80%)
AVG POSITION#5.5
CITATION RATE0.0%
TOTAL PROMPTS41
Perplexity
VISIBILITY ⓘ
29.0/ 100↑ +2.4
MENTIONS9 (22%)
AVG POSITION#3.6
CITATION RATE0.0%
TOTAL PROMPTS41
Gemini
VISIBILITY ⓘ
34.6/ 100↓ -2.4
MENTIONS31 (76%)
AVG POSITION#1.6
CITATION RATE0.0%
TOTAL PROMPTS41
Claude
VISIBILITY ⓘ
42.9/ 100↑ +2.4
MENTIONS35 (85%)
AVG POSITION#1.2
CITATION RATE0.0%
TOTAL PROMPTS41
Want to see your own numbers?
Get your free AI visibility audit →
Share of voice
Who AI recommends when buyers ask about your category.
Pipeflow gets 64% of AI recommendations. You get 9%.
You9%
- Your SaaS9%
- Pipeflow64%
- Dealcraft27%
- Closely0%
Head-to-head with competitors
On prompts where AI compares you, who comes out on top.
You win16
They win39
Win rate29%
Mentions across 41 prompts
Buyer prompt tracker
The questions your buyers ask AI, and where you rank in each answer.
PromptYour rank
- Best CRM for early-stage SaaS startups#2
- Pipeflow alternatives for small sales teams#1
- Your SaaS vs Dealcraft#1
- CRM with built-in email sequences#5
- Cheapest CRM that integrates with SlackNot listed
- Best CRM for a 20-person SaaS teamNot listed
What to fix next
Recommendations ranked by impact, in plain English.
-
HIGH PRIORITY
No AI engine cites your website as a source.
Your citation rate is 0% across all four engines, so AI talks about you without linking to you. Publish comparison pages and a clear public pricing page that AI can quote.
-
MEDIUM PRIORITY
Perplexity barely mentions you.
You appear in 9 of 41 prompts (22%). Get listed in the three "best CRM" articles Perplexity cites most.
See where AI leaves you out, and what to fix first.
Run your free AI visibility audit →
Transparent pricing
No 6-month implementation. Up and running in 15 minutes.
Starter
$29/mo
- 50tracked prompts / mo
- 1seat included
-
2 AI engines
- –competitors tracked
- 1brand tracked
Everything included
- 30 days of history
- Weekly tracking refresh
- AI Rankings (basic)
- AI Traffic Analytics
- Crawler Activity
- AI-powered recommendations
- Reddit & listicles
- Email support
Professional
$99/mo
Actively optimize for AI recommendations.
- 100tracked prompts / mo
- 3seats included
-
All 4 AI engines
- 3competitors tracked
- 3brands tracked
Everything included
- Everything in Starter
- 90 days of history
- 5 page audits/month
- Daily tracking refresh
- Claude / ChatGPT connector (MCP)
- AI Rankings (full, including Share of Answer)
- Data export
- Reddit & listicles
- Priority email support
Agency
$459/mo
- 500tracked prompts / mo
- 7seats included
-
All 4 AI engines
- 10competitors tracked
- 7brands tracked
Everything included
- Everything in Professional
- 365 days of history
- 25 page audits/month
- Experimentation Engine
- Priority chat + email support
Enterprise
CustomBest for multi-brand organizations and large agencies.
Book a Demo →- Unlimited tracked prompts, seats, competitors and brands
- All 4 AI engines
Everything included
- Everything in Agency
- Unlimited history retention
- API access
- Entity Score
- AI-powered recommendations
- YouTube citations
- E-E-A-T audit
- Reviews & reputation
- Search Intelligence (volume + buyer intent)
- Priority phone + Slack support
- Dedicated account manager
- Custom integrations
- Custom SLA
- White-label / custom domain
- SSO / SAML
- SOC 2 Type II documentation
Start with the free score, upgrade when you see the gap.
Get your free AI Visibility Score →
Questions SaaS teams ask us.
We rank well on Google for our category. Are we in AI answers?
Not necessarily. Strong SEO doesn't automatically mean strong AI visibility. AI engines recommend the products they understand and trust, and that trust often comes from sources outside your own site.
Which prompts do you track for a SaaS product?
The questions your buyers actually ask AI engines: category prompts ("best X for Y"), alternatives prompts ("alternatives to [competitor]") and comparison prompts ("X vs Y"). You can test new ones with the Experiment Engine.
Which AI engines does Sorn AI monitor?
ChatGPT, Claude, Gemini and Perplexity.
Does Sorn AI change anything on our website?
No. Sorn AI is monitoring software. It shows how AI engines see your product and what's affecting that. What you change, and when, is up to you.
Is this a done-for-you AEO service?
No, it's software. It doesn't make changes for you or promise to make you the answer. If you'd like help reading the data, you can book a call with an expert inside the app.
The tools AI recommends in your category are being decided right now.
You've built a product worth recommending. Sorn AI shows where you stand, where competitors beat you, and a clear path to closing the gap.
Run a free SaaS visibility scan →